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What are your working hours? We have
engineers available from 8am to 10pm, seven days a
week. This means that we can provide computing
support at a time that best suits you. We do not
charge any extra for evening and weekend calls.
Do you charge a call-out fee? No! We do not
have any call-out fee. What area do you cover? For ‘per-call’
clients ie: home users and small business customers,
we are happy travel as far north as Newcastle and as
far south as Sheffield. We also have corporate
contract clients further afield. Can I claim the VAT back on any work and
purchases from Respons Computing? Yes. Response
Computing is VAT registered (VAT registration number
829286785), and every sale receives a VAT receipt.
Do you buy second-hand computers? No. We
don’t buy or sell any used computers or components.
All our systems are custom-built by us, using brand
new components from reputable suppliers. Customer
satisfaction is extremely important to us, and using
all new products enables our customers to benefit
from warranty on everything that we sell. Do you carry out most repairs on site?
Yes. Our objective is to get our clients up and
working again as soon as possible, and we are able
to complete most work on site. Occasionally we will
need to take equipment back to our workshop in order
to effect repairs, but we will return it as soon as
possible. What computing experience do you have? Andrew Florence, the company owner, began working as an IT consultant in 1994. He has passed many and various computing courses in the UK and abroad. His training has taken him to America, Germany, Sweden and Canada - not to mention Bracknell and Basingstoke!
To ask a question that hasn't been answered
above, please email us at
info@responsecomputing.co.uk, and we'll be happy
to help. |
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